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    Returns and Cancellation Policy

    Returns and Cancellation Policy for “THEPERFUMECRAFT.COM”:


    • Perfumes purchased from are non-returnable products.
    • Returns or replacements will be accepted only for products that are received damaged or defective.
    • We do not offer refunds or exchanges on fragrances where the packaging has been opened or used, due to health reasons.
    • The shipping cost is non-refundable for returned, undelivered, unclaimed, or refused packages. Any shipping cost incurred to return the product to us will not be refunded, except in cases of shipping errors made by us.
    • The customer will be responsible for covering the shipping cost when returning a product.


    • Damages resulting from neglect, improper usage, or application will not be covered under our returns policy.
    • Customers must carefully pack the return items to avoid transit damage. In the event that we receive a damaged product as a return, we may destroy the product upon arrival, and no refund will be issued in such cases.
    • Return requests should be made within 5 days of receiving the parcel.
    • When returning a product, please ensure to write your Order ID, Full Name, and Email on the return parcel.

    Ordering Process:

    To place an order with, follow these simple steps:

    • Add the desired item to your cart.
    • Proceed to checkout and provide the shipping address details.
    • Complete the payment process.
    • After submitting the necessary information, click the "Submit" button to finalize your order.
    • You will receive the order details via email and SMS.

    Minimum Order Value:

    There is no minimum order value!

    Order Cancellation:

    If you wish to cancel your order, please contact us as soon as possible. Reach out to our customer support via WhatsApp at +918125333633 or email us at

    Accepted Payment Methods:

    We accept Visa and MasterCard payments on our website. Additionally, we offer Cash on Delivery services within India.

    Order Tracking:

    Once the product parcel is shipped, we will provide you with a tracking code for your shipment.

    Shipping Time:

    Depending on your location, it takes 4-8 days for our orders to reach customers within India.

    Shipping Cost:

    We provide Free Shipping on all orders within India.

    Vegan and Cruelty-Free Products:

    Our products do not contain any animal-derived ingredients, beeswax, or honey. They are never tested on animals.

    Perfume Oils:

    Perfume oils are concentrated fragrance components, consisting of natural or synthetic compounds without an alcohol base. They can be directly applied to the skin.

    How to Apply Perfume Oil:

    Traditionally, perfume oils are applied indirectly to clothing. Using the roller head of the perfume bottle, take one or more drops of perfume oil into the palm of your hand or inner wrist and gently rub them together. Then, apply the perfume oil to your clothes by stroking your hands over them. This method prevents clothing soiling and ensures even distribution of the perfume oil.

    Perfume Oil Duration:

    A 5ml Rollerball of perfume oil generally lasts for more than 1-2 months with regular usage, while a 10ml Rollerball lasts for more than 2-3 months. A 50ml Perfume Spray should last for 1-2 months with daily use.

    What to Expect:

    Expect to receive a 5ml or 10ml rollerball of concentrated Perfume Oil or a 8ml/50ml Perfume Spray, based on your order. The fragrance will be exactly the same as the one you have ordered.

    Account Creation:

    To create an account, click on 'Login' in the side menu, then select "Create new Account." Fill out all the necessary information and submit the form. Once your account is confirmed, you will receive a welcome email.

    Password Recovery:

    If you forget your password, you can change it by clicking the "Forgot Password" button on the login page. Instructions will be sent to your email.